Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Download Records — When you download a processed file we store the file name, file size, a short non-reversible fingerprint, the tool used, the credits charged, and the timestamp. This is what makes credit charging idempotent and lets us resolve billing disputes; it does not allow us to reconstruct your file.
3. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
4. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
5. Cookies — Small data files stored on your device to keep you signed in and remember preferences.
6. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

Files You Process

PDF, PPTX and video processing runs entirely in your browser using client-side code. Your files are never uploaded to our servers, and we cannot access, read, or retain them. The only thing that leaves your device when you download a result is the download record described above.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Service Providers

We rely on a small number of processors to run the service: a cloud hosting and CDN provider, an email delivery provider for account and receipt emails, and third-party payment processors that handle checkout and card data. They only receive what they need to perform their function and are bound by their own data-processing terms.

Data Retention

Account information is kept while your account is active. Download records and payment records are kept as long as needed for accounting, fraud prevention, and legal compliance. When you delete your account, we delete or anonymize your personal data except where retention is legally required.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, or to exercise your data rights, contact us at:

Email: daokunge@gmail.com

We aim to respond to all inquiries within 3 business days.